Please ensure that you accurately record all damage to your vehicle. Whilst we appreciate that not all customers are experts in assessing the condition of their car, we find that, following our in-branch assessment, customers who have not accurately recorded all the damage to their vehicle are usually offered a price for their vehicle which is lower than expected.
We always carry out an on-site inspection of a vehicle before we offer a valuation for it. If we consider that its value is affected by any aspect of its history or condition, including any unusual feature or customisation, the price that we offer for it may be reduced. We do not guarantee we are willing to buy every car we value but we are more than happy to see you at an appointed time and value your vehicle against a new Audi, Bentley, Jaguar, Land Rover, Skoda, Volkswagen, or Commercial vehicle.
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